Administrators have the ability to modify the Application Category for any internal communication at their discretion

Reassign communications to relevant categories, ensuring alignment with organizational priorities and improving visibility

This flexibility ensures that communications can be accurately categorized to align with organizational needs and priorities.

For instance, if a specific announcement is deemed critical for a particular department or team, administrators can easily reassign it to a more relevant category, enhancing visibility and engagement.

Content generators can modify the Application category for a communication at all times disregarding the Communication or the Campaign status.

 

Adjust the application category for communications that are in the Draft status.

• Locate the specific communication that you wish to update the application category for. Go to My Communications > Communication > Actions > Edit

Image: My Communications > Communication 

• The communication editor will open. Go to Actions > Application category

Image: My Communications > Communication > Editor

• For the purpose of this scenario, the category "General Updates" has been previously assigned to the communication.

Image: My Communications > Communication > Editor > Actions > Add application category

• You can easily modify the application category by clicking on the Application categories field. In this instance, we will select the "Health and Safety" category.

Image: My Communications > Communication > Editor > Actions > Add application category

• The new category is added.

• Finally, select the small next to the previous category to remove it, then click to finalize your changes.

Note: The last three steps outlined are applicable to all scenarios mentioned in the following scenarios.

Adjust the application category for communications that are in the Pending approval status.

• Locate the specific communication that you wish to update the application category for. Go to My Communications > Communication > Actions > Edit

Image: My Communications > Communication 

• The communication annotations editor will appear. Navigate to the top right corner and click on the Application categories icon.

Image: My Communications > Communication 

• The application category pop up will appear

• To complete the process, simply adhere to the instructions provided earlier.

Adjust the application category for communications from the Approval menu

• Communication approvers can also change the application category. The steps are the same as for the Content Generators
• Locate the desired communication, go to Actions > Review

• Select the application categories icon located in the top right corner 

• The application category pop up will appear.
• Proceed by following the previously outlined steps.

Adjust the application category for communications that are in the Approved status.

• Communication generators can also the application category for a Communication with Approved status
• Locate the desired communication, go to Actions > Edit

• Select the application categories icon located in the top right corner. 

• The application category pop up will appear
• Proceed by following the previously outlined steps.

 

Adjust the application category for campaigns that are in the Completed status.

Content generators can update the Application category for communications that were sent to recipients through a campaign, provided that the campaign has a status of completed.

• Locate the desired completed campaign, go to Actions > Application categories

• The application category pop up will appear
• Proceed by following the previously outlined steps.

 

Conclusion:

This capability allows for dynamic management of communication flows, ensuring that important messages are not only delivered but also easily accessible to the intended audience.

Furthermore, it empowers administrators to respond promptly to changes in organizational structure or project focus, adapting communication strategies to maintain clarity and effectiveness across the workforce.

This feature ultimately supports a more organized and efficient communication system, fostering a culture of transparency and responsiveness within the organization.