Communication Requests Overview

Your All-in-One Solution for Effective Communication Requests

This form serves as your primary tool for facilitating communication within our organization. Whether you need to submit a request for a communication, disseminate information to a large audience, or craft an informative email, this resource ensures that your request is directed to the right team quickly and handled efficiently. Just complete the form, and we will manage the rest, streamlining your communication experience.

Image: Nurture Employee App -> Home

After clicking on the "Request a Communication" button, a new prompt will appear where you can fill in the following fields:

Image: Nurture Employee App -> Home -> Request a communication

Communication Title – Enter a title that accurately reflects the main topic or purpose of your communication.

Communication Date – Select the desired date for sending the communication.

Audience – Provide a description of the intended audience, including a brief summary of the information being communicated, the primary reason for the message, and why it is important. If the communication involves a specific change, mention what is changing and when it will occur.

Summary – Summarize the main points of the communication to convey its purpose clearly and concisely.

Action Item – Specify any required actions the audience must take, including a deadline if applicable. Only include tasks that are mandatory and for which the audience is accountable.

What You Need to Know – List key points or details that further explain the summary. This section is intended to provide additional context to help the audience understand the information and why it’s significant.

Links – Add any links to relevant Knowledge Base or Connect resources that offer further information, instructions, or reference material. After pasting a link, press "Enter" to add it to the list.

Once all fields are filled out, submit your request by clicking "Initiate Request".

Accessing the requested communications

After submitting a communication request, you can view and manage it from the Communication Requests section.

After submitting a communication request, you can view and manage it in the Communication Requests section.

To access this section, go to Communications > Communication Requests in the left-hand menu. This will display a list of all submitted requests. // still not available.

At the top, there is a search bar to quickly locate a specific request by title, date, submitter name, or creator. You can also use the Filters dropdown to refine the list based on specific criteria.

Each request displays key details, including the Communication Title, Communication Date, Submitter Name, Creator, and Status.

You can assign a creator to a request by selecting a user from the Creator dropdown. When a creator is assigned, they will receive an email notification informing them of the assignment.

To update the status of a request, click on the Status dropdown next to each request. Available status options include:

• New: The request has been created but not yet reviewed
• In Progress: The request is being processed
• More Information Needed: Additional information is required from the submitter
• Approved: The request has been reviewed and approved
• Completed: The communication has been successfully sent or implemented
• Cancelled: The request has been canceled

This page allows you to track, manage, update, assign creators, and adjust statuses for communication requests, ensuring they are processed efficiently.