Social Feed Management: Control, Celebrate, and Customize Visibility

Configure your social feed display options. Customize recognition posts, award highlights and campaign visibility while empowering users with smart filters and privacy controls.

To control what appears in the Social Feed for your users, simply navigate to the Admin Center, go to Application Settings, and select Social Feed Configuration.

Image: JobPts application - Social Feed Configuration

Under the User-Controlled Posts as a global admin you can enable which type of events (programs) will be automatically posted on the Social Feed:

• Moment that Matters - to allow users to publish their congratulations from other colleagues. If turned on, the users can decide which congratulations will be published and which will be dismissed. If turned off afterwards, all already published congratulations for Moment that Matters will be removed from the social feed.
• Anniversaries - to allow monetary anniversary message to be automatically published.
• Birthdays - to allow users to publish their birthday messages received through the application. Users can decide which message will be published and which will be dismissed.
• Nominations - to allow users to publish their nominations received. Users can decide which message will be published and which will be dismissed.
• Feedbacks - to allow users to publish their feedbacks received through the application. Users can decide which feedback request will be published and which will be dismissed.
• Health Campaigns - to allow users to view and create health campaigns.
• Automated Anniversaries- When this option is enabled, the system will automatically publish anniversary messages on the social feed wall. These anniversary updates are created through a backend job and do not require user input.
• Automated Birthdays- When this option is enabled, the system will automatically publish birthday messages on the social feed wall. These birthday updates are created through a backend job and do not require user input.
• Nomination Winners- When this option is enabled, nomination winners will be automatically published on the social feed. This ensures that the achievements and successes of individuals or teams are prominently showcased.

The Program-Defined Posts category is designed to enable admins to control the visibility of both Monetary and Non-Monetary recognitions, as well as the visibility on the social feed, which includes:"

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  1. 2. Monetary Awards - to allow monetary awards to be published on social feed wall. If turned on, depending on the program creation, the transactions may be automatically published, or the users can decide which message will be published and which will be dismissed. If turned off afterwards all monetary awards published previously will be removed from the social feed.
     3. Non-Monetary Awards- to allow non-monetary awards to be published on social feed wall. If turned on, depending on the program creation, the transactions may be automatically published, or the users can decide which message will be published and which will be dismissed. If turned off afterwards all non-monetary awards published previously will be removed from the social feed.
     4. Earn Points Campaigns - to allow earned points to be published on social feed wall. If turned on, depending on the program creation, the transactions may be automatically published, or the users can decide which message will be published and which will be dismissed. If turned off afterwards, all earned points transactions published previously will be removed from the social feed.
        
        

If enabled, these types of events will not require user approval for publication and are automatically visible by the entire community, otherwise, the approval of the recipient shall be required for publication.

When enabled, attachments will be excluded from appearing on the wall, ensuring a streamlined display of recognition posts.

In the Filter Settings column, you can choose the categories users may filter by in the social feed on the application.

Image: JobPts application - Recognition Feed filters

At the end, the Social Feed Posts column gives admins the power to remove unwanted posts and comments from the social feed, helping them maintain a safe and respectful environment for all users.

Image: JobPts application - Social Feed Posts

It is important to ensure that the ‘Global Admin can delete all posts and comments’ option is enabled to allow the Global Admin to perform deletions successfully.

By enabling or disabling various posting options and setting approval requirements, admins can effectively shape the Social Feed’s content to align with company culture and policies. Additionally, the ability to filter and remove posts helps maintain a clean, respectful, and dynamic social environment for all participants.

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.