Setting Up Manual Order Flow for Non-Stock Items

This article explains how to set up a manual order flow for non-stock items, primarily used for anniversary gifts. These items won't be tracked in inventory but will be manually ordered by an employee from Swag, added to the inventory and processed.

To access the "Manage Products" (Swag Items) page:

Image: Manage Products - SwagUp

*Note: Manual orders allow swag requests and are fulfilled once stock is updated.

A section for non-stock swag items is available including "Manual Order" toggle button which will be off by default. 

When the toggle is off, none of the fields in this section will be visible. When clicked on, the additional fields will be revealed.

Image – Edit Product/Product Details

Once the toggle button is turned on, new fields will be displayed:

• Notification Recipients - An input field to specify the email addresses that will receive the manual order request (mandatory field).

*Note: Multiple addresses can be added!

• Engraving Option - The default setting will be off. When enabled, a text field will appear where the admin can enter the default engraving text for the item. The engraving text is mandatory if this option is enabled.
  
  

When a user selects an item of this type, instead of checking stock availability, an email notification will be sent to the designated responsible persons. The notification will inform them that a new order has been placed for the specified item.

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