Manually Manage Employee Data

This article explains how to manually update user details such as name, country, hire date, birth date and more. It helps administrators make accurate changes within the system.

As a SuccessFactors extension, one of the ways JobPts integrates with SuccessFactors is at the employee data level. We leverage SuccessFactors APIs to pull previously confirmed fields. The platform contains staging data where we store information retrieved from SuccessFactors, and this data is synchronized every 24 hours. This ensures that JobPts always has up-to-date employee and organizational hierarchy data.

However, through the Admin Center, administrators have an additional option: they can manually change the country or hire date of any user who has access to the platform. If a user's status is updated via the Admin Center, these changes will not be overwritten during the next synchronization with SuccessFactors.

To begin, log in to the JobPts application and click on Admin Center.

Under Administration Tasks, select the User Data Editing Center. These edit options are available for each user:

• Full Name  
• Email 
• Country
• Hire Date
• Date of Birth
• Image
• High-Resolution Image    
• Job Title
• Org Unit
• Is Manager option
• Manager

The three available filters can help you efficiently navigate to the appropriate employee:

• Search Users
• Search Managers
• Country

Image: User Data Editing Center

To make changes, click the Edit button for the respective employee. 

Image: Edit Option

Under Country, select a country from the drop-down menu, and change the hire date in the following format: mm-dd-yyyy. After completing the changes, click Save.

*Note: The next SuccessFactors synchronization will not overwrite this change.

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.