👥 User and Team Management
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Manually Change Country and Hire Date

This article will help you understand how you can manually activate and deactivate users in JobPts.

As SuccessFactors extension, one of the ways JobPts integrates with SuccessFactors is on the employee data level. We leverage the APIs from SuccessFactors to pull different kinds of data. There are staging data in the platform in which we are storing the data from SuccessFactors, and periodically (once in 12 or 24 hours) that data is synchronized. That is how JobPts always has the correct employee and organizational hierarchy data.

However, through the admin center, there is an additional option, and the administrators can change the country or hire date of any user that has access to the platform. If the status of the user updates from the admin panel, during the next synchronization from SuccessFactors, the changes will not overwrite.

To start with, login to the JobPts homepage and click on the Admin Center.

admin_center

Image: JobPts application - Admin Center

Under Support, select the Manage Users. These sections are available for each user:

  • Full name  
  • Username 
  • Email 
  • Status 
  • Country
  • Hire Date

You can also use the two filters to help you navigate to the respective employee.

Administrators can only change the country and the hire date of the users, while the other information is non-editable.

Manage users

Image: JobPts application - Manage Users

To make changes, click the Edit button for the respective employee. 

Under Country, select a country from the drop-down menu, and change the hire date in the following format: mm-dd-yyyy. After completing the changes, click Save.

Manage users 2

Image: JobPts application - Country

*Note: The next SuccessFactors synchronization will not overwrite this change.

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.