Redeem Egift For Someone Else

This article provides a step-by-step guide for administrators on how to redeem an e-gift card on behalf of an employee.

As an administrator, this feature enables you to redeem gifts on behalf of employees within the JobPts platform. It is particularly useful in situations where employees are unable to redeem rewards themselves or when redemptions are centrally managed. Through the Admin Center, you can search for employees using filters (name, email, country, or organizational unit), view their available points, and complete the gift redemption process for them. This ensures timely reward distribution and enhances the overall employee recognition experience.

In order for admins to locate the Redeem Egift For Someone Else tab, please follow these next steps:

Upon entering the page, you will see various filtering options to help locate the specific employee. You can filter by:

• User or Email - Enter the employee's name or email address.
• Country - Select the country where the employee is located.
• Organizational Unit - Filter employees based on their department or organizational structure.

Image: Redeem Egift For Someone Else

The main page displays list of employees with the following columns:

• Full Name
• Email
• Country
• Organizational Unit
• Points Available

Next to each employee is an Action button. Click this to proceed to the next page where you will select the gift.

Image: Redeem Egift For Someone Else

Once you select an employee, you will be directed to their redemption page. Here, you can review:

• Employee's Name
• Available Points (Local Currency)

Below this information, you'll see all the available products for the employee based on their location, such as Egifts, custom products and virtual cards. Each product will have a Card Prices button, allowing you to select the number of points to redeem for the chosen gift.

After selecting the desired product and points value, click the Redeem button to finalize the redemption. The employee will receive the gift based on the selected product and points.

After the product has been successfully redeemed, the user will be notified via email. 

Image: Confirmation Modal

Once the product successfully redeemed the administrator will receive a confirmation email with the voucher details.

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