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Access My Profile Info

This article will help you learn how to set up and modify your profile information.

In this article:


It is important that the data and settings in 'My Profile' are accurate.

Log in to JobPts application -> Click User Image -> My Profile

On the homepage of the platform, click on the User Profile field in the top right corner and on the pop-up menu, select the My Profile section: 

Image: JobPts application - User Image - My Profile

Three tabs are available within the My Profile: Overview, Settings and Help & Support.

Image: JobPts application - Tabs in My Profile

Overview

  • The Overview tab displays a comprehensive list of all notifications sent to the logged user. You can easily sort these notifications based on whether they have been 'Read' or 'Unread'.
  • Search box should search parameters such as Program name and User from which notification was received. 
  • On the left side panel you are able to see:
    • Full Name of the logged user - (Milestone badge will appear only if Milestone is turned on in System settings);
    • Job Title of the logged user;
    • Points - (the total number of points should be calculated into the local currency of the user); 
    • Top 5 Appreciators - Your top 5 appreciators is list of appreciators that recognized you the most;
    • Top 5 Most Recognized colleagues - Displaying the employees who have been recognized the most by you;
    • Chart of Your Received Awards - a chart of all types of awards received for the logged user, may include and show non-monetary, monetary, nominations, earn points, celebrations;
    • Your Engagement Index - showing parameters for Individual, Team or Company;

JobPts - My Profile

Image: JobPts application - Overview tab

Settings

  • Account Details
    • General Information - displaying details for Account Email, Organization Unit, Username, Approver, and Second Approver."
    • Address - visible if any of the following options is activated in system settings (amazon, swag up, custom products).


Image: JobPts application - Account Details

  • Application Settings
    • Application Language (the available languages for the logged user)
    • Date format (EU format & US format)
    • First day of the week (Select between Sunday & Monday)
    • Welcome Slider - If checked, you won't see the welcome slider when opening the application.
    • Exclusion from Anniversaries - option to exclude your account from Anniversaries.
    • Exclusion from Birthdays - option to exclude your account from Birthdays.
    • Exclusion from Leaderboard -option to exclude your account from Leaderboard.
    • Exclusion from Moments that matter - option to exclude your account from Moments that matter.
    • Exclusion from Point-Based Rewards - you will be excluded from monetary awards list and will not receive point-based rewards, such as recognitions, service anniversaries, nominations and campaigns.
    • Exclusion from Social Wall - If checked your awards will not be posted on the social wall
    • Exclusion from Emails - This checkbox enables users to control their email preferences. If checked, no emails will be sent to the user, allowing them to opt out of email communications entirely.

JobPts - My Profile Application

Image: JobPts application - Application Settings
  • Notification Settings
    • Social Feed Notifications-> if checked, notifications from all actions taken on your published social feed posts will be displayed.
    • Recognition Notifications-> if checked, notifications will be shown for all recognitions sent to you, your team and your organization. As a manager, you will receive notifications whenever your employees are recognized on the platform. Additionally, you will be alerted to any pending approval requests that require your attention.
    • Nomination Notifications-> if checked, you will receive notifications when you are nominated either individually or as part of a team. As a manager, you will be notified whenever one of your employees is nominated on the platform. Additionally, you'll receive alerts for any approval requests that require your attention.
    • Nomination Information-> if checked, you will receive notifications if you are assigned a role in a nomination program. This includes roles such as nominator, nominee, voter or approver.
    • Campaigns Notifications-> if checked, you will receive notifications regarding your participation in ongoing peer-to-peer campaigns, subsidy campaigns and corporate health initiatives.
    • Celebration Notifications-> if checked, notifications about your team colleagues when they have an upcoming celebration like anniversary or birthday will be displayed.
    • Feedback Notifications-> if checked, notifications if someone gave you a feedback, or asked you to provide a feedback will be displayed.

JobPts - My Profile Notifications
Image: JobPts application - Notification Settings

  • Proxy Settings
    • Enable Proxy Access -  if checked, you can designate another user to act on your behalf. You will need to inform the colleague whom you intend to authorize for this privilege.

Image: JobPts application - Proxy Settings

Help & Support

    • Support Tickets 
      • You can submit a ticket directly from this page, just as you would through the support tile.

*Note: You'll find all your submitted tickets, along with their messages and dates, on the right-hand side of the screen.


Image: JobPts application - Support Tickets


Image: JobPts application - Learn more

 

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.