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      Access My Profile Info

      This article will help you learn how to set up and modify your profile information.

      This article provides step-by-step instructions to help users create or edit their profile details, ensuring their account is accurate and personalized.

      In this article:


      It is important that the data and settings in 'My Profile' are accurate.

      Log in to JobPts application -> Click User Image -> My Profile

      On the homepage of the platform, click on the User Profile field in the top right corner and on the pop-up menu, select the My Profile section: 

      Image: User Image - My Profile

      Three tabs are available within the My Profile: Overview, Settings and Help & Support.

      Image: Tabs in My Profile

      Overview

      • The Overview tab displays a comprehensive list of all notifications sent to the logged user. You can easily sort these notifications based on whether they have been 'Read' or 'Unread'.
      • Search box should search parameters such as Program name and User from which notification was received. 
      • On the left side panel you are able to see:
        • Full Name of the logged user - Milestone badge will appear only if Milestone is turned on in System settings
        • Job Title of the logged user
        • Points - The total number of points should be calculated into the local currency of the user
        • Top 5 Appreciators - Your top 5 appreciators is list of appreciators that recognized you the most
        • Top 5 Most Recognized colleagues - Displaying the employees who have been recognized the most by you
        • Chart of Your Received Awards - A chart of all types of awards received for the logged user, may include and show non-monetary, monetary, nominations, earn points, celebrations
        • Your Engagement Index - Showing parameters for Individual, Team or Company

      JobPts - My Profile

      Image: Overview tab

      Settings

      • Account Details
        • General Information - Displaying details for Account Email, Organization Unit, Username, Approver, and Second Approver.
        • Address - Visible if any of the following options is activated in system settings (amazon, swag up, custom products).


      Image: Account Details

      • Application Settings
        • Application Language - The available languages for the logged user
        • Date format - EU format & US format
        • First day of the week - Select between Sunday & Monday
        • Welcome Slider - If checked, you won't see the welcome slider when opening the application
        • Exclusion from Anniversaries - Option to exclude your account from Anniversaries
        • Exclusion from Birthdays - Option to exclude your account from Birthdays
        • Exclusion from Leaderboard - Option to exclude your account from Leaderboard
        • Exclusion from Moments that matter - Option to exclude your account from Moments that matter
        • Exclusion from Point-Based Rewards - You will be excluded from monetary awards list and will not receive point-based rewards, such as recognitions, service anniversaries, nominations and campaigns
        • Exclusion from Social Wall - If checked your awards will not be posted on the social wall
        • Exclusion from Emails - This checkbox enables users to control their email preferences. If checked, no emails will be sent to the user, allowing them to opt out of email communications entirely

      JobPts - My Profile Application

      Image: Application Settings
      • Notification Settings
        • Social Feed Notifications - If checked, notifications from all actions taken on your published social feed posts will be displayed
        • Recognition Notifications - If checked, notifications will be shown for all recognitions sent to you, your team and your organization. As a manager, you will receive notifications whenever your employees are recognized on the platform. Additionally, you will be alerted to any pending approval requests that require your attention.
        • Nomination Notifications - If checked, you will receive notifications when you are nominated either individually or as part of a team. As a manager, you will be notified whenever one of your employees is nominated on the platform. Additionally, you'll receive alerts for any approval requests that require your attention.
        • Nomination Information - If checked, you will receive notifications if you are assigned a role in a nomination program. This includes roles such as nominator, nominee, voter or approver.
        • Campaigns Notifications - If checked, you will receive notifications regarding your participation in ongoing peer-to-peer campaigns, subsidy campaigns and corporate health initiatives.
        • Celebration Notifications - If checked, notifications about your team colleagues when they have an upcoming celebration like anniversary or birthday will be displayed.
        • Feedback Notifications - If checked, notifications if someone gave you a feedback, or asked you to provide a feedback will be displayed.

      JobPts - My Profile Notifications
      Image: Notification Settings

      • Proxy Settings
        • Enable Proxy Access -  If checked, you can designate another user to act on your behalf. You will need to inform the colleague whom you intend to authorize for this privilege.

      Image: Proxy Settings

      Help & Support

        • Support Tickets 
          • You can submit a ticket directly from this page, just as you would through the support tile.

      *Note: You'll find all your submitted tickets, along with their messages and dates, on the right-hand side of the screen.


      Image: Support Tickets


      Image: Learn more

       

      If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.