Surveys Experience Updates

New Survey Classification and Goal-Based Creation Flow Enhances Targeting, Automation, and Reporting Across the Employee Lifecycle

📢 What’s New

1. Survey Classification and Goal-Based Creation Flow
   A major upgrade to the survey creation experience—designed to align each survey with its business purpose and delivery method. The new structure supports a wide range of survey use cases across the employee lifecycle, integrating closely with HRIS data and enhancing configuration, privacy, and reporting. Survey creators can now select from clearly defined types (Regular, Feedback, Event-Based), control who can access the survey, and choose appropriate privacy settings—all in a streamlined, goal-driven setup. Combined with flexible campaign scheduling and improved reporting, this makes surveys easier to manage and more impactful across the organization.
   Where to Find: Surveys > New survey, Surveys > Reports
   Available To: Content Generators
   Further Information: Learn more in our detailed documentation.
   Use Case: An HR team sets up an automated onboarding survey triggered by the employee’s hire date and a separate feedback survey for the hiring manager. Both surveys are configured with appropriate access and privacy settings. Results from both are tracked over time in aggregated reports, allowing HR to identify onboarding gaps, compare perspectives, and improve the overall process based on real data.
   Why This Matters for HR and Admin Teams:
   The new survey structure enables HR and business teams to run targeted, recurring, and automated surveys with minimal setup—saving time, reducing manual errors, and ensuring the right data reaches the right people. Built-in HRIS triggers and improved reporting make it easier to measure trends, act quickly on feedback, and align survey insights directly with key HR processes like onboarding, retention, and performance management.
2. Hiring Manager Feedback Survey
   The Hiring Manager Feedback Survey is a non‑anonymous, repeatable survey designed to capture a hiring manager’s perspective on a new hire’s first‑week experience and the effectiveness of the onboarding process. Delivered automatically (or manually) one week after the employee’s start date, it feeds a continuously updated report that can be filtered by any HRIS attribute—including manager, department, location, or job family—for rapid insight and action.
   Where to Find: Surveys > New survey, Surveys > Reports
   Available To: Content Generators
   Further Information: Learn more in our detailed documentation.
   Use Case: One week after a new employee joins the team, the hiring manager receives a feedback survey asking about the onboarding experience and the new hire’s fit. The manager provides ratings and comments on areas such as role readiness, communication, and process efficiency.
   Because the survey is non-anonymous, HR can directly link responses to specific hires and managers. This allows the recruiting team to identify trends, address recurring issues, and improve the overall hiring and onboarding process. The ongoing feedback loop helps ensure better preparation, smoother transitions, and stronger retention outcomes.

🔧 Enhancements

1. Enhanced Reporting for Non-Anonymous Surveys
   To support more transparent and actionable feedback, non-anonymous survey reports now provide detailed respondent information—including each participant’s first name, last name, email address, user ID, and the timestamp of their completed response. This data is available in the “Individual Responses” tab within the exported Excel file, offering a comprehensive view of who responded, what they shared, and when. These improvements enable more targeted follow-ups and in-depth analysis.
2. Additional Audit Logs for Survey & System Actions
   To support stronger security governance, traceability, and compliance, the platform now tracks a wider range of critical survey and system-level actions in a centralized audit log. These logs offer full visibility into who did what, when, and within which workspace—empowering organizations to meet internal security standards and external regulatory expectations.
   This enhancement is especially valuable for enterprise clients and procurement teams evaluating survey tools, providing assurance that key actions are recorded and auditable—from creating surveys to editing global settings and managing user roles.
   This update is part of our ongoing investment in enterprise-grade data governance and system integrity—built to support organizations that operate under strict audit, compliance, and security standards.

Recent enhancements to the platform's reporting capabilities provide admins and content creators with improved clarity, accuracy, and usability. Users can now analyze feedback from non-anonymous surveys offering richer insights, better data formatting, and more actionable reporting outputs, facilitating quicker decision-making, tailored follow-ups, and increased confidence in the data presented.