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Understand and Use Communication Listings

This article explains what the purpose of each communications listing is

The employee app has multiple communications listings: 

These communication listings are there to help break down the communications. Thus, making it easier for searching and organizing communications. 

Communications I own 

Communications I own can be accessed by clicking on the โ€œmailโ€ icon next to your name or by clicking on your user on the top-right corner. 

Image: Nurture application โ€“ Home page

In Communications I own you will find communications that you have sent to the companyโ€™s employees via campaigns. But the communications will appear in this section only if you have enabled social interaction while creating the communication in Campaigns.

Image: Nurture application โ€“ Home page

You can search for communications using the search bar by typing the communicationโ€™s title (subject). After typing the title, you click โ€œEnterโ€ or click on the โ€œMagnifierโ€ icon 


Image: Nurture application โ€“ Communications I own 


Commenting & Replying in Communications I own 
 

Commenting, replying, or editing your comments from Communications I own adds โ€œAuthorโ€ next to your name. This functionality enables two-way communication between the communication creator and their audience. 


Image: Nurture application โ€“ Communications I own



Pinned
 

Pinned is a communication listing where only the communications you have pinned are visible.  

If you have a lot of pinned communications, you can view them all by clicking on โ€œshow allโ€ or via the dropdown menu

Image: Nurture application - Home page

You can search for communications using the search bar by typing the communicationโ€™s title (subject). After typing the title, you click โ€œEnterโ€ or click on the โ€œMagnifierโ€ icon.

Image: Nurture application - Pinned

My corporate communications 

My corporate communications is a communication listing where you can find all the communications that you have received. 
 
On the home page, only a handful of communications are displayed, if you want to view them all, you can click on the โ€œshow allโ€ or via the dropdown menu.

Image: Nurture application - Home page

You can search for communications using the search bar by typing the communicationโ€™s title (subject). After typing the title, you click โ€œEnterโ€ or click on the โ€œMagnifierโ€ icon.

Image: Nurture application - My corporate communications

 

Relevant in your manager role 

Relevant in your manager role is a communication listing where only the communications that are relevant to your role are displayed.  

Adding recipients with manager roles and enabling the โ€œmanager relevantโ€ option when sending a campaign will make the communication appear in this section. 

If you have more than 4 communications in this section, you will notice that dot/s will appear below the communication cards. These dots have the same function as clicking on a different page number. But to view all the communications in this listing, you have to click on โ€œshow allโ€ or via the dropdown menu.

Image: Nurture application - Home page


You can search for communications using the search bar by typing the communicationโ€™s title (subject). After typing the title, you click โ€œEnterโ€ or click on the โ€œMagnifierโ€ icon.

Image: Nurture application - Relevant in your manager role

 

New communications 

New communications is a notification that appears only when you have received a new communication/s.

Image: Nurture application โ€“ Home page 

Clicking on New communication since last visit opens the listing displaying only the new communication/s that you have received since your last login.

Image: Nurture application โ€“ New communications 

After opening the communication, the โ€œNew communication since last visitโ€ disappears. 



My interests
 

My interests is a modifiable communication listing that allows you to set your preferences for what type of communication you would like to see. This listing doesnโ€™t come with a preset, so you have to create it by yourself. My interests enables end-users to personalize the employee portal to fit their own needs by filtering content that is relevant for them. 

Image: Nurture application โ€“ Home page

Clicking on Setup my interests opens a popup window which guides the user how to create a My interests communication listing. You will have to give the listing a title, set which e-mail sender you would like to see communications from, tags, and category/categories. 

To save the interests setup, click on save button

Tags are not required

 

Image: Nurture application โ€“ My interests setup

After clicking on the โ€œsaveโ€ button you will get a pop-up message saying that the newly created interests listing has been successfully saved. 

After saving your new listing, you will notice that the setup window doesnโ€™t automatically close because you might want to continue editing your listing/s, create a new one or disable your listing/s.
To close this window, you can press either โ€œsave changesโ€.

 

Editing an interest  

To edit an interest, click on the โ€œpencilโ€ button.

Image: Nurture application โ€“ Home page


Then click on the smaller โ€œpencilโ€ button

Image: Nurture application โ€“ My interests setup

Which will allow you to change the title, sender, tags, and categories. After making the changes that you wanted to make, click on โ€œupdateโ€ 

Image: Nurture application โ€“ My interests setup

 
 

Deleting an interest 

To delete a setup, click on the โ€œpencilโ€ button. 
 
Image: Nurture application โ€“Home page

Then click on the โ€œbinโ€ button.

Image: Nurture application - My interests setup 

Then you will get another pop-up window where you will have to click on delete.

Image: Nurture application - My interests setup

After clicking โ€œdeleteโ€ you will get a pop-up message saying that you have successfully deleted the listing. To close this window, click on โ€œsave changesโ€

 Image: Nurture application - My interests setup

 

Disabling listings from My interest 

To disable a listing click on the โ€œpencilโ€ button. Then click on the โ€œswitchโ€ to turn it off and click on โ€œsave changesโ€. And to turn it on again, click again on the โ€œswitchโ€ and then click on โ€œsave changesโ€.

 
If you have a lot of communications in your interest communication listing, you can view them all by clicking on the โ€œshow allโ€.

 Image: Nurture application - Home page

You can search for communications using the search bar by typing the communicationโ€™s title (subject). After typing the title, you click โ€œEnterโ€ or click on the โ€œMagnifierโ€ icon.

 Image: Nurture application - My interests comms listing

 

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.