Nudge Users with Reminders in MS Teams

Use the Reminder option to send a custom message to your colleagues in MS Teams.

You can use the Reminder option within the admin center to send a message in MS Teams to all users or only to specific users who haven't sent a recognition in a custom time period. 

First navigate to:

By clicking on the Create New Reminder button, you will be displayed a new window where you will be presented will all of the required fields to fill in for the Reminder.

Image: JobPts application - MS Teams Reminder

• Choose when to send a reminder - Select the date when you want to send the reminder
• Create new reminder 
• Days Since Last Nomination - enter the amount of days have passed since an employee has last sent a nomination
• Send to All - If this option is disabled, the reminder will be send only to employees who haven't send a nomination reward in the specified time period entered in "Days Since Last Nomination"
• Send Adaptive Card - attach a card which will be displayed afterward in Teams 

Image: JobPts application - Create new reminder

By navigating to Reminder History, you will be displayed an overview of all past sent reminders with the following information:

Image: JobPts application - Reminder history

• Starting Time
• Message
• Days since last nomination
• Sent Successfully
• Failed

By clicking on any of the sent reminders, you will be displayed a new window with the following information:

Image: JobPts application - Reminder history details

• Search by Status - Filter the items by Sent or Failed
• Search Users 
• Sent to 
• Message 
• Email 
• Status 
• Status Message 

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