Create and Manage Award Reason Types in JobPts

This article shows how to create and manage Award Reason Types in JobPts. Use them to group related award reasons for easier selection, better organization, and more insightful reporting in recognition and nomination programs.

By grouping award reasons—such as core values—into defined award reason types, this feature ensures that recognition and nominations remain meaningful and aligned with your company’s mission. It also simplifies program setup for administrators and helps employees clearly see how their contributions support organizational values.

Award reason types allow admins to categorize award reasons into sections within peer-to-peer, nomination, and feedback programs for a more structured and intuitive experience.

To create your award reason type, log in to the Admin Center of the JobPts application. From the left-side panel, click on Configuration & Branding and then on Manage Award Reason Types.

To start creating a new award reason type, click on the Create New button.

Image: Manage Award Reason Type

A new page will open where you will need to fill out the title and threshold for the award reason type.

• The title will appear above the award reasons when users view the program.
• The threshold limits the amount of award reasons the user can select within a feedback program when giving feedback. The threshold is applicable only in feedback programs, not in peer-to-peer and nomination programs.   

Image: Create Award Reason Type

Once you have created your award reason type, go to Configuration & Branding → Award Reasons to link it with the appropriate award reasons.

Image: Award Reasons Page

To assign an award reason type, locate the desired award reason, click the Actions button, select Edit, choose the previously created award reason type, and click Save.

The same process applies when creating a new award reason—simply select the newly created award reason type from the dropdown menu.

You can repeat this process for all award reasons you want to associate with the selected award reason type.

To illustrate this, we have included an example of a feedback program that features two award reason types: 'Leadership Expectations' and 'Above and Beyond'.

Image: Manage Feedback Programs

You can notice that the second section of the "Above and Beyond" award reason type contains a different set of colors for each award reason. This is configurable separately when creating your award reasons, you can follow our guide on how to create your award reasons here. 

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.