Create Custom Product

This article will help you learn the process of creating a custom product.

To create a Custom Product navigate to Admin Center then Rewards, choose Manage Custom Product, and then click on the Insert Custom product button in the top right corner. If you want to edit an existing custom product navigate to the Edit Product button, and to create a new product with the same properties as an existing one, navigate to the Copy Product button.

Image: Manage Custom Products

Once ‘Insert Custom Product’ is selected, a modal window will appear requiring you to enter all necessary information, including the following details:

• Is Active – When enabled the product will be activated and visible in the application
• Title – Name of the product
• Product Description 
• Category - Choose the product category. Only custom categories previously created will be visible here. (Visit Create custom category article to see how to create a custom category)
• Product Locale – Chose the location where the created product will be available
• Brand Name – Brand name for the product
• Upload Product Image
• Upload Branding Image
• Product Section – Specify details for the particular product (Example: When creating a product "T-shirt" in this section you specify the fields such as size, color, branding, and delivery options.) Labels can be configured with a drop-down menu or with text fields.
• Price Information – Define the price information (In Low Price and High Price should be the scope of values that this product can be bought with and the Default price should have value between Low Price and High Price and this price will always be selected by default when you open the product in Redeem Tile. If the product has unit price, in that case all three values (Low Price, High Price and the Default Price) should be same).
• Terms & Conditions – Define the Terms & Conditions of the product which are important agreements that outline the ways in which users can redeem a company's product.
• Redemption Option - Information on how this product can be redeemed (Example: In-store or online).
• Contact for Logistics – When enabled, an email notification is automatically sent to both the designated logistics contact and the customer after each product purchase. The logistics contact is then responsible for providing the customer with information on how to collect the purchased product. It is important to ensure that this field is activated when vouchers are being used. This enables the logistics contact to track the number of redeemed vouchers and monitor how many remain available for redemption.
• Promoted – When enabled the product is promoted on the landing page slider.
• Use Custom Voucher – When enabled vouchers can be redeemed and used in the specific custom store to purchase this custom product. Check the following article on how to Upload Custom Vouchers.
• Custom Shipping Address

Image: Insert Custom Product page

And finally when all settings from above are properly filed, by clicking submit product will be saved. 

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.