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This article will help you understand how to manage reward products such as eGifts, custom items, and other options in the JobPts Admin Center.
HR teams can efficiently manage various reward products—including eGift cards, custom rewards, and additional product options—directly through the JobPts Admin Center. This functionality allows organizations to tailor recognition offerings to each country's specific needs, as each country can have its own eGift catalogs, custom products, payroll configurations, and more.
To access the Manage Products section, login to JobPts, select Admin Center in the top right corner and follow the steps below:
Log in to JobPts -> Admin Center -> Rewards -> Manage Products
Select the Rewards section from the main menu, then go to Manage Products.
Image: Manage Products
Once inside, you can see the following information for each product:
- Title – Product title
- Category – The category the product belongs to
- Adding Date – The date when this product was added to the platform
- Is active – Whether the product is active or not at the moment
- Promoted – If the product is promoted and as such visible on the homepage slider
- Brand Name - Product brand name
- Locale - Product country
- Currency – Currency for the product
- Actions – Section to edit the product
- Filter Categories – Enables filtering by different reward categories.
- Filter by Status – Allows you to filter rewards based on their activity status, distinguishing between active and inactive.
- Filter by Locale – Enables filtering by the specific locale.
- Filter by Provider –Enables filtering by different reward providers.
- Search Products - An option to search for a specific product by name, if needed.
To edit a product, click 'Actions' and select "Edit Product".
Image: Edit Product
When you edit a product, make sure you never change the already existing information provided in the fields. All information (terms and conditions) is directly populated by the Vendor.
- Activate the product by enabling Is Active
- Promote the product – It will appear on the home page
You are only able to fully change the information to the Custom Reward catalog, as the Customer company is fully responsible for those rewards.
Once changes are done select Save Changes to finish the process.
Also, here you can learn more about how to Create Custom Reward Items.
If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.