Message Quality Indicator in Employee Recognition

Transform Your Recognition Approach with MQI: Deliver Authentic, Timely, and Impactful Messages Every Time! In this article, we'll showcase an example of how our MQI tool can help you when sending a meaningful recognition

Effective recognition starts with the right words. Our advanced AI tool, now seamlessly integrated into the JobPts platform, empowers users to craft thoughtful and personalized recognition messages with ease.

Structure of a Good Recognition Message

Before we explore how the Message Quality Indicator works, it’s helpful to understand what makes a great recognition message. Based on our experience in the rewards and recognition (R&R) space, here are the key elements:

1. Describe the Achievement with a Focus on Behaviors
Highlight what your colleague accomplished, but more importantly, emphasize how they did it—their actions, effort, and behavior.

2. Connect to Company Core Values
Show how the achievement reflects one or more of your company’s core values. This reinforces a shared culture and helps the employee see how they’re contributing to the bigger picture.

3. Celebrate a Range of Achievements
Recognize all types of contributions—successful project outcomes, solving unique challenges, showing positive behavior, earning certifications, or helping others grow.

4. Keep the Tone Balanced
Aim for a tone that’s genuine and respectful. Avoid going over-the-top with praise or making the message feel too basic or impersonal.

The GETUP Standard: Crafting Recognition Messages That Truly Matter

A well-crafted message can do more than just acknowledge—it can uplift, inspire, and deepen connections. That’s where the GETUP standard comes in. It serves as a practical guide to help you deliver recognition that resonates. Here’s how each element plays a vital role:

Genuine – Keep it real. Authentic appreciation speaks louder than polished praise. Say what you truly mean—no fluff needed.
Explicit – Be clear about why the recognition is deserved. Remove any guesswork and highlight exactly what made the difference.
Timely – Don’t wait. Recognition has the most impact when it’s delivered close to the moment of achievement.
Unexpected – Go beyond the obvious. Shine a light on the quiet wins and subtle efforts that might otherwise go unnoticed.
Proportional – Match the message to the moment. The scale of your recognition should reflect the size and scope of the accomplishment.

Together, these principles ensure your recognition isn’t just seen—it’s felt.

Example:

Non-Compliant Message: "Hey Isabella ! You did good, thanks! :D"

GETUP Standard-Compliant Message: "🚀Isabella, I want to use this opportunity and share my appreciation for everything you do! No woman is an island, and we rely on teamwork to get things done, so THANK YOU for helping the Presales Team with our customer efforts, for keeping up with all our requests, weird questions, and for being inclusive, open-minded, and selfless. It's great to have a colleague like you.🚀"

*Note: You may receive an alert indicating that the Message Quality Indicator suggests improvements for your message while sending the recognition.

Key Components of an Effective Recognition Message

To elevate your recognition message from good to great, it helps to go beyond a simple “thank you.” Consider weaving in these essential components to create a message that feels thoughtful, personal, and unforgettable:

Traits – Point out the standout qualities that made a difference—whether it’s perseverance, empathy, precision, or drive. Let the recipient know exactly what you value in them.
Job Done – Be specific about what was accomplished. Mention the exact task, project, or contribution that deserves the spotlight.
Examples – Support your message with concrete examples. Real moments and results make your praise feel grounded and sincere.
Creativity – Celebrate innovation. Acknowledge when someone brings fresh ideas, clever solutions, or bold thinking to the table.
Uniqueness – Highlight what sets this achievement apart. Was it an out-of-the-box approach? A one-of-a-kind effort? Let them know why it stood out.

By layering these elements into your message, you ensure it doesn’t just recognize effort—it honors the full story behind it.

Continuous Improvement and Adaptability: Evolving with Purpose

The Message Quality Indicator isn’t a fixed formula—it’s a dynamic model designed to grow and adapt. Thanks to built-in self-improvement mechanisms, the AI continually learns and refines itself over time. But it doesn’t stop there. Human input plays a key role too. Administrators can actively shape its evolution by feeding in new insights and context, fine-tuning its accuracy, and ensuring it stays sharp, relevant, and impactful in a changing environment.

The Message Quality Indicator in Action

Initial Message: "I just wanted to recognize you for your extreme effort! "

AI Feedback:

Missing Traits - Specify the particular traits that made the job outstanding.
Link to Core Values - Connect the achievement to the company's core values for a more profound impact.
Examples Needed - Provide concrete examples to strengthen the message.

Image: JobPts application - Sending Recognition with MQI

Improved Message: "I just wanted to express how grateful I am for your exceptional interpreting skills between Hungarian and English during the client meeting. You stepped up when we needed it most, and your ability to switch seamlessly between both languages made a huge impact. It’s not just your talent but your willingness to jump in without hesitation that I truly admire. You make the workplace better with your dedication and positivity, and I’m thankful to have you as a colleague.Thank you for always bringing your best and for making such a difference to the team!"

Image: JobPts application - Sending Recognition with MQI

With the Message Quality Indicator, each recognition message becomes more than just a note—it transforms into a masterpiece. By fostering a culture of appreciation and excellence, you’re not only acknowledging effort but inspiring greatness within your organization. Let our AI help you craft messages that uplift and inspire, guiding you toward the pinnacle of truly impactful recognition.

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