Message Quality Indicator in Employee Recognition

In this article, we'll showcase an example of how our MQI tool can help you when sending a meaningful recognition.

In the realm of Recognition and Rewards, the art of crafting a meaningful recognition message is pivotal. We have developed our innovative AI tool seamlessly integrated into our JobPts application.

Structure of a Good Recognition Message

Before delving into the capabilities of our Message Quality Indicator, let's understand the fundamental elements of a well-crafted recognition message, as gleaned from our extensive experience in the R&R field:

Description of Achievement with Focus on Behaviors - Acknowledge specific achievements of colleagues, placing emphasis on their behaviors and actions.
Link to Company Core Values - Connect the recognized achievement to the core values of the company, showcasing how the employee exemplifies these values.
Diverse Achievements - Recognize a broad spectrum of achievements, including success in projects, completion of unique tasks, exemplary behaviors, acquisition of professional certificates, and contributions to the growth of others.
Avoid Extremes in Tone - Strike a balance in the tone of the recognition message, steering clear of extreme praise or oversimplification.

GETUP Standard for Good Recognition Messages

Building upon the foundation of a well-structured message, our GETUP standard outlines key characteristics that define an impactful recognition message:

Genuine - Authenticity is key. Express sincere appreciation without embellishment.
Explicit - Clearly articulate the reasons for recognition, leaving no room for ambiguity.
Timely - Recognize achievements promptly to maximize the impact of the acknowledgment.
Unexpected - Surprise the recipient by acknowledging achievements that may not be immediately apparent.
Proportional - Ensure the level of recognition aligns proportionally with the significance of the achievement.

Example:

Non-Compliant Message: "Hey John! Good job, thanks! :D"

GETUP Standard-Compliant Message: "🚀Joanne, I want to use this opportunity and share my appreciation for everything you do! No (wo)man is an island, and we rely on teamwork to get things done, so THANK YOU for helping the Presales Team with our customer efforts, for keeping up with all our requests, weird questions, and for being inclusive, open-minded, and selfless. It's great to have a colleague like you🚀"

*Note: You may receive an alert indicating that the Message Quality Indicator suggests improvements for your message while sending the recognition.

Components of a Good Recognition Message

Further refining the components of a recognition message, consider including the following:

Traits - Specify the specific traits for which you are thankful.
Job Done - Highlight the specific actions or tasks undertaken by the recipient.
Examples - Include concrete examples that support the message.
Creativity - Acknowledge the use of imagination and original ideas.
Uniqueness - Recognize qualities that make the achievement particularly remarkable and special.

Continuous Improvement and Adaptability

The Message Quality Indicator is not a static model; it evolves over time. The AI system can enhance itself through self-improvement mechanisms within the algorithm. Additionally, administrators can contribute to the improvement process by providing new information, helping to fine-tune outcomes and ensuring the tool remains relevant and effective.

The Message Quality Indicator in Action

Initial Message: "Great job on the project!"

AI Feedback:

Missing Traits - Specify the particular traits that made the job outstanding.
Link to Core Values - Connect the achievement to the company's core values for a more profound impact.
Examples Needed - Provide concrete examples to strengthen the message.

Image: JobPts application - Sending Recognition with MQI

Improved Message: "Outstanding work on completing the project ahead of schedule! Your meticulous planning, collaborative spirit, and commitment to excellence truly embody our company's core values. For instance, your innovative problem-solving during the client presentation showcased your creativity and dedication. Your contributions are invaluable to our team's success."

Image: JobPts application - Sending Recognition with MQI

With the Message Quality Indicator, every recognition message can be a masterpiece, fostering a culture of appreciation and excellence within your organization. Craft messages that inspire and uplift, and let our AI guide you towards the pinnacle of meaningful recognition.

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