Manage User Access in JobPts - (De)activate Users

This article will help you learn how to manually activate or deactivate user accounts in JobPts, particularly when user data is synced from external integrations.

This functionality provides administrators with the ability to control user access by manually updating their status to "Active" or "Not Active." This feature is crucial for ensuring that only current and authorized employees can interact with the. By managing user activation and deactivation, administrators can maintain up-to-date access permissions and streamline user management processes.

To start, log in to the Admin Center of the JobPts application. From the left-side panel, click on Users and then on Manage Users.

Manage Users gives you an opportunity to check all the details for each user as well as change their status in the application. 

To start, log in to JobPts homepage and click on the Admin Center.

Image: Manage Users

Upon navigating to the Manage Users page, the following columns and filters will be displayed:

Columns:

• Full name - Displays the user's complete name as registered in the system
• Username - Shows the unique identifier assigned to the user
• Email - Contains the user's registered email address
• Status - Indicates the user's current status in the system (Active/Not Active
• Organizational unit - Displays the department or team within the organization the user belongs to
• Job title - Shows the user’s position or role within the company
• Company code - Refers to the specific company or legal entity the user is associated with
• Country - Indicates the country where the user is based

Filters:

• Search users - Search search users by name, helpful for quickly locating a specific user
• Country - A filter that enables you to narrow down the user based on the selected country.

Adjacent to the filters, you will find two toggle buttons:

• Active users (Toggle switch) - When enabled it filters the list to show only users who are currently active in the system.

• Not active users (Toggle switch) - When enabled it displays users who are no longer active in the system.

Next to the toggle buttons there is an ‘Export’ option with includes the report with additional information.

To deactivate or activate a user, click on the Active or Not Active status button next to each employee to change their status. According to your choice, the user will have or will no longer have access to the application.

The admin may modify the status itself, however the status will change automatically based on user synchronization.

There is option for bulk activation/deactivation of users to learn about it read this article Bulk Upload of Users.

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.