Redeem Custom Voucher

This article will help you learn how to redeem a Custom Voucher from the points you have earned.

Companies can create Custom Vouchers in JobPts which can be used to purchase products from different platforms and stores. In most cases, the company can add its own merchandise, branded items, or simple and unique awards (such as free parking lot, lunch with the management, etc.).

You can use your points to redeem a custom voucher if this is allowed by your company policy.

To redeem a custom voucher, log in to JobPts and follow these steps:

Log in to JobPts, select the Redeem tile and proceed by selecting Custom Store from the Redeem Options list.

Image: JobPts application - Redeem Options

*Note: You will not be able to redeem custom products if 'custom'  is not enabled in the System settings.

This leads you to the next screen with multiple Custom Catalogue products to choose from. Select one of the custom products that can be redeemed as a custom voucher by clicking on it. You can also use the filter on the right-side panel (Assistance) or the 'Search Rewards' button in the upper right corner for easier access to the desired category. Catalogues may vary per country and company.

Image: JobPts application - Custom Catalogue

• Once clicked, the selected card flips and reveals more information, such as the type of redemption and points value. 
• Click on the arrow to move forward with redeeming your award

Image: JobPts application - Selected Custom Product

• Check the information for the product and click Redeem.

Image:  JobPts application - Custom Product confirmation

*Note: Depending on the custom product, some products will have a fixed price. Some custom products will allow you to choose the value you wish to redeem by using the scroll bar or just enter the right amount in the points box.

You have now successfully redeemed a product from the custom catalogue.

Image: JobPts application - successfully redeemed Custom Product

Clicking on My Awards will allow you to access and use the redeemed voucher. Select the voucher and click on the My eGift link, and this will redirect you to the store that this voucher can be used. The voucher code is written under the Activation code field. Use this code when you proceed with purchasing from the store.

You will also receive an email confirmation with detailed information on how to use the redeemed Custom Voucher. Under My Rewards, you can always check the status of the custom voucher.

*Note: If you do not receive the email containing your eGift Card, be sure to check your spam folder in your email.

Please review our comprehensive step by step video guide:

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