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This article will help you learn how to redeem a Custom Voucher from the points you have earned.
Companies can create Custom Vouchers in JobPts which can be used to purchase products from different platforms and stores. In most cases, the company can add its own merchandise, branded items, or simple and unique awards (such as free parking lot, lunch with the management, etc.).
You can use your points to redeem a custom voucher if this is allowed by your company policy.
To redeem a custom voucher, log in to JobPts and follow these steps:
Log in to JobPts, select the Redeem tile and proceed by selecting Custom Store from the Redeem Options list.
Image: JobPts application - Redeem Options
*Note: You will not be able to redeem custom products if 'custom' is not enabled in the System settings.
This leads you to the next screen with multiple Custom Catalogue products to choose from. Select one of the custom products that can be redeemed as a custom voucher by clicking on it. You can also use the filters 'Search' by product name or by 'Category'.
Each product contains Product Title, Short Description and the value in Points.
Image: JobPts application - Custom Catalogue
Once the product selected, the user is directed on the next page to select Product Options.
Image - Custom Product Options
- Review the product details, choose the preferred available amount, and click "Redeem."
*Note: Depending on the custom product, some products will have a fixed price. Some custom products will allow you to choose the value you wish to redeem by using the scroll bar or just enter the right amount in the points box. 
Image: JobPts application - Confirm Redemption Modal
You have now successfully redeemed a product from the custom catalogue.
Image: JobPts application - successfully redeemed Custom Product
Clicking on My Awards will allow you to access and use the redeemed voucher. Select the voucher and click on the My eGift link, and this will redirect you to the store that this voucher can be used. The voucher code is written under the Activation code field. Use this code when you proceed with purchasing from the store.
Image - My Awards - Redeemed Reward Details
You will also receive an email confirmation with detailed information on how to use the redeemed Custom Voucher. Under My Rewards, you can always check the status of the custom voucher.
*Note: If you do not receive the email containing your eGift Card, be sure to check your spam folder in your email.
If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.