Send Monetary Recognition with AI Assistance

This feature helps users quickly create meaningful recognition messages using AI-generated content based on brief context provided by the sender. It enhances the quality and consistency of messages while saving time.

*Note: To use this feature, the option must be enabled in the Admin Center under System Settings.

From the home page, select the Recognize tile and choose the monetary program for your appreciation under My Available Programs list.

Image: My Available Programs

*Note: Your available programs will depend on the company HR definition of recognition programs and eligibility.

In the bottom-right corner of the program, you can select ‘Details’ button, which will open a modal containing the program description and additional relevant information. 

Image: Program Details Modal

To start the process of recognizing click on the ‘Recognize’ button and select the points you want to send, by using the slider at the bottom. Depending on the program configuration, program may contain steps or range options.

Image: Select Award Values

When the amount is selected click on ‘Send To’ button.

You can recognize more than one recipient with the same monetary award, simply search for the recipients, and click the “+” (add) button next to the name.

Image: Select Recipient(s)

To remove a recipient, click on the 'Selected Recipient' modal as shown in the screenshot below.

Then click the ❌ button over their icon in the Selected Recipients' pop-up.

Image: Select or remove recipients

Once done with the selection, you can send the recognition to all the users individually or you can send team recognition by creating a Team with the selected users by clicking Create Team button and adding a name for that Team for easy reference in the future when you would like to reward the same subset of users.

*Note: To send a team recognition, this configuration must be enabled at a program level in admin.

Please check the Team Award article for more details on how to recognize a Team.

After selecting the recipient(s) or a team, proceed to add a personalized message and the reason for the award. Three options will be available:

• Pre-populated award reasons for easy selection of the most suitable reason for sending the recognition.

*Note: The award reason section may not be visible, depending on the configuration in the admin center.

•  A text field to write a custom reason for the recognition.

The next step is to write your appreciation message, which can include plain text with eCard or a GIF or using AI Assistance.

Additionally, there is an option to choose whether to notify the recipient's manager, depending on the admin configuration.

A "Write it for me" button appears in the application when sending recognition beneath the message input field on both the Text Message and eCard tabs.

Image: Add message to the recipient (s)  

Important: Clicking on the selected recipient provides an instant view of how the points convert to their local currency.

 

By clicking on 'Write it for me' a modal will open where the user is able to:

• Add a short Context input (mandatory): Describe why you’re recognizing someone.
• Choose a tone:

• Appreciative (default) – motivational and uplifting
• Friendly – casual and warm
• Professional – polished and formal

 

• Generate a message based on your input.
• You can then:

• Insert the message into the recognition form
• Edit or Regenerate (requires confirmation)

Once the AI generates a message, the user can review it, make any changes, or insert it directly into the recognition form.

There is also an option to “Regenerate.” the message.

*Note: Each regeneration counts toward the user's monthly AI message limit. Before proceeding, a confirmation message will appear asking the user if he'd like to continue.

At the bottom of the window, the user is able to see how many AI messages are used out of the total monthly allowance.

Image: AI generated recognition message

*Note: Once the user reaches the monthly AI message limit, the “Write it for me” feature will be automatically disabled until the quota resets next month. 

*Note: Closing the modal after generating a message still counts toward the user's monthly limit. Reopening it in the same session restores the last message. Regeneration also counts as an additional use and requires confirmation.

Image: Alert - Closing the modal after generating a message

*Note: If the monetary award is linked to an organizational budget, you can edit the points before sending the recognition to the selected recipients.

A file up to 6MB can also be uploaded to be sent to the recipient along with the recognition message.

Once you click on the ‘Send’ button a modal will appear with Message Quality Indicator that suggests improvements for your message.

Image: Message Quality Indicator

Here, you can edit the message or procced with sending the recognition.

Once the recognition submitted the user will be redirected to ‘Confirmation Page’ that the recognition has been successful.

 

If this article left your questions unanswered, please submit a Support Form, and we can clarify this topic.