Getting Started

Explore the new features and enhancements that streamline the navigation and users experience

📢 What’s New

1. Respond to Feedback Sentiment Questions

   On the application site users are prompted to respond to feedback sentiment questions defined by admins. These questions are displayed based on specific thresholds and transaction types. This functionality aims to gather user sentiments and feedback, contributing to platform improvements and user satisfaction.

   Where to Find It: Application Site

   Accessible for User Type: All Users

   Reference Documentation: Learn more in our detailed documentation.

   Use Case: By engaging users with feedback sentiment questions, we can gather valuable insights into user satisfaction and areas for improvement. This interactive approach enhances user engagement and allows for targeted improvements based on user feedback.
   
   

2. Integrated Link Mobility for Enhanced SMS Messaging

   We have integrated Link Mobility as our new SMS provider to enhance our messaging capabilities. With broader geographic coverage and cost-effective SMS solutions compared to our existing provider, Link Mobility enhances our ability to deliver reliable and efficient messaging services.

   Where to Find It: Messaging Features

   Accessible for User Type: All Users

🔧 Enhancements

1. Recognition Copilot for Monetary Awards

   Our Recognition Copilot feature is now extended to support monetary awards, incorporating all limits, budgets, and restrictions. This enhancement ensures that monetary awards can be managed with the same efficiency and guidance as non-monetary awards, providing a seamless experience for users.

   Where to Find It: Application

   Accessible for User Type: All Users

   Reference Documentation: Learn more in our detailed documentation. 

2. Certificate Enhancements for Customization
   Introduced enhancements that offer more customization options for certificates. The new short description field provides a way to replace the recognition message with the award reason description, while the toggles for giver information and award image enable users to create cleaner, more focused designs. Customizable colors further enhance the ability to personalize certificates, ensuring they align with the organization's branding and style preferences.
   1. Addition of a new field for short description text that can be displayed on the certificate instead of the recognition message.
   2. Options to toggle the display of the giver's information and award reason details.
   3. Ability to customize colors for the giver's name and job title.
   4. Include/Exclude QR Code.

Where can you find it: Admin Center > Configuration & Branding > Certificate

Accessible for user type: Admin users

Reference documentation: Detailed information is available in our documentation.

Use Case: Users now have the option to print certificates with a short description from the "Award Reason Description" field instead of the entire award message. This allows for more concise and focused content on the certificate, enhancing its clarity and impact.